Frequently Asked Questions - Tag: #billing

Memberships are billed monthly via credit card or ACH bank transfer. Set up your payment method during signup or manage it through your account dashboard. Auto-pay ensures uninterrupted access to the space.

Monthly receipts are automatically sent via email after each billing cycle. Access all past invoices and receipts through your account dashboard, or contact management if you need specific billing documentation.

Plan changes can be made through your account dashboard or by contacting management. Upgrades take effect immediately; downgrades typically take effect at the next billing cycle. Pro-rated adjustments are made as needed.

Memberships can be canceled with 30 days' written notice through your account dashboard or by contacting management directly. Access continues through the end of your paid billing period. No cancellation fees apply.

Room charges are billed when reserved. Cancellations within the window are refunded to your account.

Submit a request through the /support form with the new contact name and email.

Contact management to link team members under one billing profile.